RugSuiteERP
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Operations software for carpet wash factories

Run your carpet wash factory like a tech company.

RugSuite ERP replaces the spreadsheets, paper tickets and phone-tag with one platform that handles every step from booking to delivery — for one factory or a hundred.

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  • Multi-tenant — one platform per company, one company per subdomain
  • Per-factory pricing, currencies, languages and service areas
  • Built on Rails 8 + Postgres — yours to host or ours to run
What you get

Everything a wash factory needs, nothing it doesn't.

Purpose-built for the carpet wash workflow. No generic CRM contortions, no ERP bloat.

Pickup & delivery routing

Customers book online. Couriers see today's stops in optimal order, swipe to confirm pickup, snap a photo, done. No more shouting addresses into the phone.

Wash workflow, tracked

Every rug moves through pending → picked up → in wash → ready → delivered. Operators see what's in the building. Coordinators see what's overdue. Customers get an SMS when it's ready.

Pricing that fits your business

Per-kilogram, per-item, bulk discounts, vouchers, free pickup zones — configure once, apply everywhere. Multi-currency from day one.

Customer notifications

Booking confirmations, price quotes, "your rug is ready" alerts — automated by SMS in the customer's own language. You stop chasing, customers stop calling.

Reports the office actually reads

Daily intake, revenue by week, courier performance, churn signals. Plain charts, exportable to CSV. No data lake required.

Roles & tenant isolation

Admin, coordinator, operator, courier — each role sees only what they need. Every factory's data is hard-isolated; nothing leaks between tenants.

How it works

From web form to washed rug in 5 steps.

  1. 01

    Customer books online

    A clean public form on your subdomain. Address validated against Google Maps, pickup window picked, SMS confirmation sent.

  2. 02

    Courier picks up

    Today's stops in optimal order on the courier's phone. Confirm pickup, count the rugs, move on.

  3. 03

    Operator weighs & washes

    Weight or item count goes in, the system calculates the price, the customer gets a quote SMS, the rug enters the wash queue.

  4. 04

    Coordinator schedules delivery

    Done rugs are bundled into a delivery route. Customer chooses or confirms the slot. Courier delivers, customer pays.

  5. 05

    You see the numbers

    Daily intake, weekly revenue, courier load, repeat-customer share — visible on a single dashboard, exportable on demand.

Pricing

Pricing that scales with your factory.

Pay-as-you-grow. No setup fees, no per-courier nickel-and-dime, no surprises. Talk to us for an exact quote.

Starter

One factory, getting started.

€49/month

  • Up to 300 orders / month
  • 3 staff users
  • SMS notifications (pay as you go)
  • Email support
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Pro

Established factory, multiple couriers.

€149/month

  • Up to 2,000 orders / month
  • Unlimited staff users
  • Route optimisation included
  • SMS bundle (1,500 / month)
  • Priority support
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Enterprise

Multi-location or white-label.

Custom

  • Unlimited orders
  • Multi-location / multi-tenant
  • Custom domain, branding
  • SSO, audit logs, SLA
  • Onboarding included
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Ready to run your factory on RugSuite?

Set up a tenant in under a minute. Free trial, no credit card.

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Contact

We answer fast.

If you run a carpet wash factory and the workflow above sounds familiar, we want to hear from you. Tell us a bit about how many orders you do today and where you operate.